This website and Charlotte Lock Guys services are offered to you, conditional on your acceptance of the following terms. This agreement shall hereby be classified as the “Terms and Conditions”. Your usage of this Website or submission of service requests via telephone, mobile or push to talk buttons will confirm your agreement to all the terms, conditions and notices of this agreement. If you have any questions regarding these terms and conditions, you may contact Charlotte Lock Guys at the phone number listed on home page. We retain the right to amend these Terms and Conditions at any time by posting a revised version. These Terms and Conditions were last updated on July 18th, 2016.
Charlotte Lock Guys offers consumers access to choose to receive services professional locksmith technicians. The technicians are solely responsible for the management of their business operations, including DBA registrations, licensing, taxes, pricing, guarantees, and services provided. Charlotte Lock Guys functions as a marketing and advertising service which offers consumers the benefit of getting connected with a professional locksmith in their area.
YOUR USE OF THE Charlotte Lock Guys SERVICES AND PROHIBITED USES
You acknowledge and agree that your use of Charlotte Lock Guys is for your personal use and not for advertising, marketing or sales related purposes. You may not use Charlotte Lock Guys to recreate or compete with Charlotte Lock Guys, to solicit or harass Charlotte Lock Guys service technicians, or for any other purpose not mentioned herein. You acknowledge that by deliberately violating the foregoing may result in significant damages, and you agree that to be held liable to Charlotte Lock Guys for any such damages, and furthermore will indemnify Charlotte Lock Guys in the event of any third party claims against Charlotte Lock Guys based on or arising from your violation of the foregoing. If it is determined or suspected by Charlotte Lock Guys in its sole discretion that you are misusing or attempting to misuse or circumvent the Charlotte Lock Guys services or system, or are using or attempting to use them for any inappropriate or non-personal purposes, including but not limited to activities such as hacking, scraping content, infiltrating, fraud, advertising, jamming or spamming, Charlotte Lock Guys reserves the right, in its sole discretion, to immediately terminate your access without notice and to initiate without notice appropriate legal actions or proceedings to seek appropriate remedies and/or damages, including but not limited to lost revenue, repairs, legal fees, costs and expenses, and to seek injunctions or other equitable remedies.
Satisfaction Guarantee Explained
Should you have a dispute with any locksmith technician and you are not satisfied with the services you were provided by the technician, you may address such disputes with the service technician directly. If no satisfactory conclusion is reached you may contact Charlotte Lock Guys in order to further discuss a satisfactory resolution to your claim. We reserve the right to determine the final decision regarding your entitlement to a full refund of the services. It is in our best interest that each client of Charlotte Lock Guys is satisfied with the services that are provided.
Release From Damagers or Claims
YOU HEREBY AGREE TO RELEASE Charlotte Lock Guys (AND OUR OFFICERS, DIRECTORS, AFFILIATES, EMPLOYEES AND AGENTS) FROM ANY DAMAGES OR CLAIMS (INCLUDING CONSEQUENTIAL AND INCIDENTAL DAMAGES) OF EVERY KIND OR NATURE, SUSPECTED AND UNSUSPECTED, KNOWN AND UNKNOWN, AND DISCLOSED OR UNDISCLOSED, ARISING OUT OF OR IN ANY WAY CONNECTED WITH SUCH DISPUTES AND YOUR DEALINGS WITH OUR SERVICE